Rowe House Rentals is growing and we’re seeking new additions to our team!
We are now hiring for a part-time reservationist/co-host to assist with streamlining our scheduling and rental operations to provide a seamless, comfortable, and memorable guest experience. Evening and weekend availability is required.
Duties include (but are not limited to):
- Managing guest reservations from AirBnB, VRBO and direct bookings through systems.
- Prompt communication with guests and housekeeping.
- Overseeing and coordinating guest requests.
- Handling guest issues that may arise: dissatisfaction, unruly behavior, maintenance concerns, etc.
- Writing guest reviews.
- Problem solve tech issues and updating listings as needed.
Requirements:
- Customer service in hospitality and/or short-term rental hosting experience
- Cell phone and laptop/tablet
- Excellent communication skills (written and verbal) and an active listener
- Capable of learning new software
- Detail-oriented, self-driven, organized, team player
- Empathetic working with different types of guests
Hours & Availability (Firm):
Monday through Friday, 5PM – 12 AM EST.
2 weekends a month. Saturday and Sunday, 5PM – 12 AM EST.
Pay:
Pay is contracted labor at $1500/month.
Remote:
Living in Columbus, OH is not required for this position.
To Apply:
Please email your resume to RoweHouseRentals@gmail.com
